Terms & Conditions – Vape Ya Australia

Last Updated: 22 October 2026

1. Introduction

Welcome to Vape Ya Australia. These Terms & Conditions govern your access to and use of our website, https://vapeya-au.com/, including any content, features, and services made available through it.

In these terms, “Vape Ya Australia,” “we,” “us,” and “our” refer to the business operating this website. “You” and “your” refer to any person accessing or using the website.

By accessing our website, you agree to comply with these Terms & Conditions and any applicable laws. If you do not agree with these terms, please discontinue using the website.

2. Eligibility and Legal Compliance

You must use this website only for lawful purposes and in accordance with applicable laws and regulations.

Vaping products are subject to specific Australian laws and regulatory requirements. We do not permit purchases, sales, supply, or other transactions that would breach applicable restrictions.

Access to this website does not guarantee eligibility to purchase any product. Customers must meet all applicable legal requirements, including relevant age restrictions and product-specific requirements.

3. Website Use

You agree not to:

• Use the website for unlawful, fraudulent, or misleading activities.

• Attempt to interfere with the website’s security, functionality, or availability.

• Introduce malicious software or harmful code.

• Copy, reproduce, or distribute website content without appropriate authorisation.

• Use the website in a way that infringes the rights of others.

We may restrict or suspend access where we reasonably believe that these terms have been breached or that unlawful activity has occurred.

4. Product Information

We aim to provide accurate descriptions, images, specifications, and other information about products displayed on our website.

However, product information may occasionally contain errors or omissions. Images are provided for illustrative purposes where appropriate and may not represent every product detail.

We reserve the right to correct errors, update product information, and remove listings where necessary, subject to applicable law.

Nothing in this section excludes any rights you may have under the Australian Consumer Law.

5. Orders and Acceptance

Submitting an order or enquiry through our website does not necessarily mean that the order has been accepted.

Orders may require verification of product availability, payment status, customer eligibility, and legal compliance before fulfilment.

We may decline, cancel, or limit an order where reasonably necessary, including where:

• A product is unavailable.

• Pricing or listing information contains a material error.

• Payment cannot be authorised.

• The transaction may breach applicable laws or regulations.

• There are reasonable grounds to suspect fraud or unauthorised activity.

Where an order is cancelled after payment, any refund due will be processed in accordance with applicable law and our Refunds & Returns Policy.

6. Pricing and Payments

Prices, fees, and available payment methods will be displayed on our website or during checkout where applicable.

Unless otherwise stated, prices will be presented in the currency specified on the relevant product or checkout page. Additional charges, where applicable, will be disclosed before the transaction is finalised.

You are responsible for providing accurate payment and contact information. We may use payment service providers to process transactions securely.

We do not guarantee that every payment method will be available at all times.

7. Shipping and Delivery

Shipping availability, delivery options, processing times, and applicable fees will be communicated where relevant.

Delivery estimates are subject to product availability, carrier schedules, destination, and circumstances outside our reasonable control.

We will only arrange the sale, dispatch, or delivery of products where legally permitted. Certain vaping products are subject to specific restrictions in Australia.

For further information, please review our Shipping Policy.

8. Returns, Refunds, and Consumer Rights

Returns, exchanges, and refunds are handled in accordance with our Refunds & Returns Policy and applicable consumer protection laws.

Nothing in these Terms & Conditions excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Where a product is faulty, incorrectly supplied, or otherwise fails to meet a legal consumer guarantee, you may be entitled to a repair, replacement, refund, or another remedy depending on the circumstances.

Please contact support@vapeya-au.com for assistance with a return or refund enquiry.

9. Intellectual Property

Unless otherwise stated, the website’s text, graphics, logos, design elements, and other original content are owned by or licensed to the relevant rights holder.

You may view and use website content for personal, lawful purposes. You must not reproduce, modify, distribute, publish, or commercially exploit protected content without prior authorisation, except where permitted by law.

Third-party trademarks and brand names remain the property of their respective owners.

10. Privacy and Personal Information

We may collect and use personal information when you interact with our website, submit an enquiry, or use available services.

Our handling of personal information is explained in our Privacy Policy. By using the website, you acknowledge that you should review that policy to understand how your information may be collected, used, stored, and disclosed.

We aim to handle personal information in accordance with applicable privacy laws.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, including payment providers and delivery services.

These third parties operate under their own terms and privacy policies. We are not responsible for the content or practices of independent third-party websites, except to the extent liability cannot lawfully be excluded.

Accessing third-party websites is at your discretion.

12. Website Availability and Security

We aim to keep our website available and functioning properly. However, uninterrupted access cannot be guaranteed.

We may update, suspend, or discontinue parts of the website for maintenance, security, technical improvements, or other operational reasons.

You are responsible for using appropriate security measures when accessing the internet and protecting your account or personal information where applicable.

13. Limitation of Liability

To the extent permitted by law, Vape Ya Australia excludes liability for loss or damage arising from website interruptions, technical issues, inaccurate information, or the use of third-party services.

Nothing in these terms excludes liability that cannot legally be excluded, including applicable consumer guarantees and statutory rights.

Where liability can lawfully be limited, any limitation will apply only to the extent permitted by applicable law.

14. Indemnity

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable costs directly arising from your unlawful use of the website or your deliberate breach of these terms.

This provision does not apply to the extent that a loss results from our own conduct or where such an allocation of liability is prohibited by law.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, business operations, or legal obligations.

Updated terms will be published on this page with a revised “Last Updated” date where appropriate. Your continued use of the website after changes take effect constitutes acceptance only to the extent permitted by applicable law.

16. Governing Law

These Terms & Conditions are subject to the laws applicable to the operation of our business and any mandatory consumer protection laws that apply to your transaction.

Nothing in this section removes any rights or protections that cannot lawfully be excluded under applicable legislation.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us using the details below.

Business Name: Vape Ya Australia

Website: https://vapeya-au.com/

Email: support@vapeya-au.com

We appreciate your interest in Vape Ya Australia and encourage all visitors to review these terms before using our website.